My Projects
Thank you cards - Traditional & Tech
We are always working on systems to enhance our effectiveness. I meet so many people and generally followed friend and it has helped me cultivate more relationships. I recently had a conversation with a great agent I know who was intrigued by the SM follow up but has been writing handwritten notes to her friends and especially new people she meets. Our discussion led to ideas about how to layer new technology with this tried and true high impact activity.
Lead generation - BuzzRE Orange County
I am Speaking at a great event on April 29th in Orange County CA - BuzzRE OC
Question…what is “Lead Conversion”? I like to bring everything into the real world experience of being an agent. In my mind lead conversion occurs the moment I set an appointment with a new buyer or seller. We will be talking about conversion from IDX registrations and sphere interaction.
There’s a great lineup of smart speakers including Dustin Luther, Linsey Planeta, Stacey Harmon, Robert Luna, Gahlord Dewald, Loren Nason, Dale Chumbley, and John Lansner
Hope you can make it…register here
RETSO preview - Empowering agents 2.0
I am Speaking on Thursday March 25th at RE Tech South to brokers about how to empower agents to better use technology. Obviously a topic I care about and think about everyday at M and HQ. I put together a vid on my thoughts as I am building the presentation today.
Operations, bug killing, and growth
We have been expanding over the last year as a company. New products, HQ IDX plugin, custom website design, expanding M Realty to Seattle and Orange County CA, etc. One of the biggest challenges has become balancing new development, maintaining existing product and scaling.
We have come up with a simple model for evaluating our organization and its components.
The first priority is to establish stable operation of whats working and generating revenue. The components are placed into the “Operational Mode” section. Thankfully we have very good operations people.
After operations we focus on New ideas, Bugs and Scaling.
Ideas - New ideas and enhancements. We have no lack of ideas. we work to collect them and spend a fair amount of time playing and brainstorming. The good ones hopefully end up getting focused effort on our whiteboards and then some turned into tasks that become new features and/or product.
Bugs - Identification and killing of bugs. Must kill the bugs and make sure the number of bugs are stable or decreasing over time. Bugs are not limited to software, they are everywhere. For example, our cool metal M Realty signs keep breaking zip ties and the metal s hooks don’t work when it gets windy. We have a bug in our signs that needs killing. Who is responsible for killing it? Done!
Scale - The most difficult piece especially if it is personnel related. For example we are scaling the design portion of our company to increase the number of custom agent website we can deliver per month. We have a baseline for our current output. The medium term goal is to increase this 5X.
So in conclusion, our current best guess at how to run a company =
Weekly Review of what’s working. Cultivate ideas with a path to operations, identify bugs and how to kill each one, identify opportunities to scale and work on the bottlenecks. Repeat each week with talented team that give a shit.
That is our plan and we are sticking to it…for now
Geographical farming
Part One - Initial site construction
Is high tech farming the next big use for Websites and tech in RE? Our websites has been focused on SEO/SEM conversion for the last few years and done well but there is only so much room at the top of Google for “Portland Real Estate“. As M realty expands and we focus on helping agents build their practice it has become obvious that many agents have expertise is specific geographies often down to the neighborhood level. We are now focusing on building hyper local sites that will become the hub for agents geographical farming activity.
A good example is NWportlandblog.com that focuses on NW Portland Real Estate . We planned our basic page structure focusing on three neighborhoods. Westover, Nob Hill, Willamette Heights and built landing pages. Each landing page follows a format of Main picture, picture gallery, Text blurb, and List of all active listings. The site and initial page content took approximately 30 hrs of work from wp install, planning, page building, Photo/video shoot, widget and supportive graphics creation, etc. Homequest charges $150 plus $80/month for A Thesis theme configured with IDX plugin. and $60/hr. To duplicate the NWPortland.com site would cost approximately $1,950 with $80/mo for the HQ lead management back end and hosting.
The site launched on a new domain on 03/01/10 and within 3 days was getting organic google traffic from indexed listings on the Neighborhood landing pages. The search traffic is nice but we feel the larger value will come from going out into the community, actively viewing the inventory, blogging about market activity/conditions, engaging homeowners directly, traditional marketing, Highlighting local business community, etc.
The site is up, the basic structure is complete…now is it time to go into the community. More to come on what we learn…stay tuned.
An Unconventional invitation (pg-13)
Wednesday October 7th 4:00-6:00
Come visit with us, learn how we use social media, blogging & tech.
Please RSVP - haley@m-homes.net
We work very hard everyday to build strong real estate practices and a brokerage environment that will contribute to our agents success. Blogging, social media, Homequest and technology are part of our daily lives. It has created an environment that is both informal and very focused on success. We are opening up our office to agents to experience what we do and how we approach Real Estate. Please beware the vid below contains two BAD WORDS. But we think it represents us pretty well.
Invite to M Realty (pg-13) from M Realty on Vimeo.
WordcampPDX - presentation notes
Last Sunday I presented our IDX and Non IDX versions of the octomap WP plug in. We still have some development to do in order to get it into a distributable state. Here are my notes and the links to the sites I referenced.
Wordcamp PDX
Octomap plug-in demo
I can get really spastic sometimes. I am very susceptible to going off on tangents.
In trying to figure out how to cover this subject I decided to trace our thinking and dev over the last 1 1/2.
Little Background
We develop property search sites for agents and we are agents with a brokerage here in PDX. Our primary focus has been on neighborhood level map property search. About two years ago we decided to use WP as the front end for all our sites.
Mportlandrealestate.com this was our first site for my real estate team. its focused on property search. then we thought it would be cool to add community content to show that we are out in the community. (demo site - community content, neighborhood search, author in hover)
Our little brokerage has been growing and all the agents are blogging and twittering and being really real estate 2.0.
Marisa’s sites: pdxmetroproperties & Modernhomesportland.com
where is she part of the community and what is she passionate about. (demo sites - activity, montavilla, modern)
As we started to grow we needed a corporate site for M Realty - Mportlandhomes.com - so we of course made a cool WP theme. then can a little ah ha. what if we fed posts form all the agent sites into the main site so people could see which agents where active in the different parts of the community. (demo site - the content is carrying the people)
Outside of real estate
PortlandOctopus.com
Early on we saw the power of wordpress posts about neighborhood shops, events etc. we were getting long tail traffic to our real estate sites.
We created a site for local content called portlandoctopus.com. it has no real estate listing content is a magazine type multi author blog site. Map with categories.
More octosites. Our support guy Tyler started Portlandroots.com about green issues. and Haley and I are working on a cool site endpoverty.theoctopus.com
SImilar to the real estate site we felt it would be cool to aggregate posts from multiple sources and the use geography as the association rather than time or category.
We created theOctopus.com as the main hub that aggregates content for the site on this MU install.
Demo the post editor -
Geotag
Categorize
Syndicate
Map Sidebar
Next steps.
You can create a site on our theoctopus.com site in fact we would love to get a core group of blogger interested in local and global stuff.
Few more bits of basic functionality to add in the next few weeks. one of which is the ability to make folders to save content to retrieve later or share.
Octomap a download-able plugin for wp.org sites. We hope to have it all done and out by the end of the year.
Anyone who would like to create sites on our theOctopus.com and help beta would be much appreciated
Blogs that work - Information, Search and Passion
Our agents blog. or more accurately they utilize Wordpress sites effectively in their practice. We are very connected with our agents activity because we develop & provide the WP sites, design and SEO. There are three primary configurations that are working for our agents, each site configuration has associated “marketing” techniques that work best. All of these can be very productive for the agent if implemented correctly.
Passion Blogs
passion blogs are the most compelling in my opinion, but not necessarily the most productive in terms of transactions. These blogs are extensions of an individuals love and passion and in a real estate context would be niche site such as modernhomes. These are very good at creating a connections with people who are passionate about the same topics. Long term organic search and return visits from subscriber build effectiveness over time.
Information Blogs-
A little less opinion and a little more information. these blogs tend to have a general topic such as Portland Relocation, Portland home auctions or Portland Market news and trends. The basic strategy is to cover the topic in a comprehensive manner with strong emphasis on SEO. These are designed as a resource and to present the agent as an authority. They require systematic content production and attention paid to analytics.
Property Search blogs
Very search centric sites with some neighborhood/condo building and possibly property niches. These sites tend to rely heavily on SEO and possibly PPC marketing campaigns. a good example would be Portland real estate. These are very good for consistent lead generation on high volume sites and staff to follow up. This requires relatively high budget for PPC and/or resources to win top organic placement for most competitive search terms. Only effective with agents that are skilled at following up with information and showing requests.
The keys to success:
1. Assessment of agents - past success, area of genuine interests, personality type, writing ability and desire.
2. Site design - style, look and feel, design elements, color pallets etc.
3. SEO - key word research, on page SEO, agent SEO training.
4. Content production - content plan/road map, blog training, accountability.
5. Traffic generation - social media, sphere marketing, organic SERP, PPC, traditional marketing.
6. Move forward - Consistent effort, keeping in the areas of strength.
The sites are providing a growing number of contacts and leads and something tangible to focus on in growing their business.
Animation of Ideas
I recently went to Inman Connect in San Francisco. Tons of great Ideas and very smart people talking about RE issues. One of the most compelling items for me was the use of animation to convey ideas in a very fun way. We have all the equipment so we decided to write a script and try it. I would love feedback on this first attempt. Does it hold your attention? does it convey a message? What is the message? is it entertaining? thanks for the help:)
Why M Realty from chris lynch on Vimeo.
Get Noticed or Die - Design and Search Engine performance
many of us focus on good search engine placement as a component of our Real Estate practice. It is a never ending competition to create sites and content plus SEO to win the first few positions in Google on the phrases that are most relevant to our business. There are tons of resources to learn about Keyword/phrase research, on page SEO, content creation and back linking. What I don’t hear much about is the role design can play in winning.
I have been invited to speak at Inman Connect in SF on design and search engine performance. I contend that sites with great design will crush the sites with poor design. In real estate there is a huge opportunity to “out Design” the competition because most design/innovation is very weak. Go to Google for any city and search for “city name Real estate” click the top ten links and look at the sites…they probably are crappy template sites with poor design and no fun to interact with. Now go to http://thefwa.com/ and look at sites that have been created by artistic creative people who push design.
So what? you say…people just want information you say…those sites have huge budget and we could never do that you say?! Well, here’s the deal, as agents we don’t really have much to say that others can’t say just as well. If the information is the same it becomes about how you package the information into a compelling experience! Create a new fun interactive way to find a house, learn about home inspections, explore you farm neighborhood, or a million other ideas you can come up with. It will cost some money but if you are successful enough to compete at this level you have the Money. And yes it takes work and creativity and passion or it will suck! If you don’t have it then find someone who does pay them and love them.
The reason to focus on design is more practical than you might think. To compete for the most competitive terms you must have strong back links. People and sites must link to you as an authority on relevant terms. You must stand out from the crowd and hold peoples attention. This is what great design does…it carries your information in a nice shiny package. Package your information about real estate so well that people want to show their friends. There are tons of people in our industry looking for new things to talk about and share. Be worthy of their attention.
This is not theory it is why I am speaking at Inman Connect SF. It is why influential sites link to us. And it is a big part of why we do well in Google.
BTW - I don’t consider us to be Great yet.
Tips.
1 - Be in love with your site! -if you are not up at night playing with your site thinking of new ideas your in trouble.
2. We are monkeys and like little shiny things. Little things that move and interact with can hold our attention use this!
3. Don’t explain with lots of words - use design to expose to guide
4. Talk naturally - Your tone should be friendly and match the site.
5. Take some chances - look outside of real estate and try things. ask “wouldn’t it be cool if” and turn off “yes but”
6. Commit long term to design - Make it part of the budget long term
7. Design around Ideas - Look at the core ideas you want to convey and use design to support and enhance.
8. Use API’s and plugins from others - Integrate cool data and widgets from others. makes your site better and they want to show you off!
Examples:
Idea = transparency Design/innovation = show agents activity on a map. MLS listing view by agents.
Idea = Walkscore heatmap is just so cool to look at! = add overlay on our Map. Homes for sale with the Walkscore Map
I just keep going back to this site because it is so damn cool amazing!